Increasingly, citizen engagement is moving into digital environments. Time constraints have often prohibited citizens from desired engagement opportunities with their state and local government. By enabling digital engagement, citizens can easily participate thus allowing for increased positive outcomes for all.
Hear from the experts as they guide you through a variety of industry-leading solutions that analyze and disseminate information to constituents, the public, and the community. These solutions provide a means for the government to uphold responsibilities to share and report information to the public in a secure manner.
Enabling Digital Document Transformation Within the Government to Help Citizens
Government agencies across the nation have been deeply affected by the pandemic in the way they interact with citizens and communities. Watch this webinar to learn how Adobe and Microsoft technologies are addressing the current changes in the method public services are provided and are improving citizens' lives.
Innovative Practices to Communicate With Citizens During the End of the PHE
Join Salesforce to learn about Marketing Cloud tools to implement a robust communication plan for engaging with Medicaid members to ensure they maintain affordable health coverage. Hear from a public sector agency on how they have approached new challenges that arose in the past two years in the wake of COVID-19, and their efforts to improve citizen engagement.
How to Improve Citizen Experiences With Cloud and AI Explore thelatest trends in state and local government, challenges and solutions in enhancing citizen experiences, and ways state and local governments are leveraging AI, digital technologies, and emerging innovations to improve mission delivery. Experts from Talkdesk and GCN will guide you through how AI and Cloud will help to improve citizen experiences.
It's crucial that state and local governments streamline processes and provide efficient, intuitive digital-first experiences to their citizens, residents, and businesses. Hear how your organization can digitize service delivery, enable self-service for citizens to apply for benefits, find important information quickly, and create a seamless customer experience – not just on a website, but throughout the service delivery process.
Improve Citizen Engagement Through the Power of Voice
Nuance is deeply committed to revamping the customer journey into an experience consumers love. Leading organizations worldwide rely on their intelligent offerings to meet and exceed rising consumer expectations—from an ever-growing array of devices, across all channels and touch points. See how Nuance solutions are enabled by digital, voice, outbound, and security products and optimized using powerful analytic tools in this exclusive demo.
Modernizing the Citizen Experience With Customs and Border Protection (CBP)
In an effort to enhance and strengthen transparency and accountability, U.S. Customs and Border Protection (CBP) is changing the way they portray data. Adopting a more data-driven approach to monitoring and improving the digital citizen experience strengthens CBP’s online transparency with enhanced data. Explore how a successful digital government can improve citizens’ online experience and confidence with real-time analytics.
Carahsoft is The Trusted Government IT Solutions Provider®. Our technology manufacturers and reseller partners are committed to providing IT products, services and training to support Government agencies as well as Healthcare and Education organizations. As the Master Government Aggregator®, Carahsoft holds over 100 State contracts and cooperative purchasing vehicles, including NASPO ValuePoint, OMNIA Partners, PEPPM and GSA, to meet the technology needs of State and Local Governments across the U.S.